smash is the IAPI members’ Employee Assistance Programme, or EAP. The smash EAP provides users with easy access to a wide variety of physical and mental health services as well as practical services to help you through a range of personal and work-related issues.
The smash EAP also specifically supports agency managers providing support and guidance in relation to better managing staff through both work and personal issues.
The EAP is available 24/7/365 and offers support to all IAPI Member’s agency staff and your dependent children once they are over the age of 16 and still living at home.
Having access to this EAP means you can reach the help you need directly, as and when you need it.
The smash EAP is brought to you with by the kind patronage of TABS (The Advertising Benevolent Society).
What Does Your EAP Offer?
A telephone helpline available 24/7/365.
Supports to employees, their partners and dependents over the age of 16 still living at home.
Access to the service through an engaging web portal, live chat or app.
Immediate access to confidential telephone counselling when appropriate.
Referral on to face-to-face, phone or video counselling when appropriate.
Accessing your smash EAP
You can access the EAP directly from your digital wellbeing platform and mobile app, or via a free telephone helpline. On the platform, you can request a callback and use the live chat facility.
This means that the service can respond to your needs at any time no matter where in the world you are. If you are asked for the ORG CODE and don’t have it saved contact keith@iapi.com
The EAP helps users with a wide variety issues. The fully qualified and fully confidential team of counsellors and experts can support with –
- Depression, anxiety, stress
- Grief and bereavement
- Addictions
- Relationship and marital problems
- Work stress and work life balance issues
- Workplace conflict and communication
- Life transitions such as career progression or retirement
The smash EAP includes access to additional services which can help you overcome a range of practical issues –
- Legal Assistance
- Financial Assistance
- Mediation Information
- Consumer Assistance
- Career Guidance
- Life Coaching
- Support for Non-National & their families
- Help with practical, day to day issues & services
The Employee Guide shows you how to access the EAP, what services are available and the types of issues that are covered.
The Managers Guide explains what the EAP offers, common employee queries, how the EAP can support managers and tips on reducing workplace stress.