iProspect drive business performance by focusing on measurable results through our mix of Digital Marketing Services. Across the globe, we make digital marketing human by bringing everything together - creating the connections brands need to stay ahead, and giving businesses a tangible advantage in today's world.

Job Title: Digital Performance Account Manager

Job Description:

Your Main Areas of Responsibility & Accountability

Client Planning

  • Receive client briefs and translate them into detailed internal ones used to brief all Dentsu specialist areas: Display, Paid Social, PPC, SEO, etc.
  • For some clients, be the main contact with specialists as they ask questions around the brief.
  • Collate the specialist media plans into an overall composite plan with accompanying rationale (client presentation if relevant). Liaise with all specialists to ensure all media plans are accurate.
  • Oversee any changes of strategy and media plan between client and specialists
  • Critically evaluate specialist teams’ output and regularly monitor campaign performance to measure plans’ effectiveness vs. KPIs, ensuring any issues are flagged and solved in a timely manner

Client Management

  • Build strong client relationships, become their main point of contact and a trusted advisor
  • Leverage and build strong internal relationships, ensuring consistent and cohesive work and outputs from specialist teams
  • Have the ability to understand client requirements, assess if it is within scope (liaising with AD if required)
  • Be able to answer client questions on all specialist areas (PPC, Display, Paid Social, SEO, etc.) and only involve specialists with clients when there is a real need to do so
  • For some clients, manage campaign analysis process – working with your direct team (AEs) and all specialists
  • Deliver client, industry updates, competitive activity reviews
  • Set up MX codes for all relevant media including PO numbers
  • Send non-costed plans to creative agency and be the liaison with clients if there are any issues with creative availability
  • Send client team confirmation that campaigns are live
  • Act as a gatekeeper for quality control across planning, performance, reporting and invoicing

Team

  • Ensuring that the AE direct reports are skilled up and supported with up-skilling as required

Operational Finance

  • Responsible for accurate and timely invoicing to our clients, ensure media plans match MX and invoices are accurate

The Experience & Qualifications Needed

  • Some experience of managing teams
  • Experience of working with and managing clients
  • Managing planning processes
  • Strong planning experience
  • Broad media

The Knowledge & Skills Needed

  • Strong knowledge of the specialist areas within Dentsu, in particular PPC, SEO, Paid Social and Display
  • The ability to write a clear and detailed brief
  • Ability to project manage as internal briefs move through the organisation
  • Strong Excel and PowerPoint skills
  • Strong attention to detail
  • Influential and courageous
  • Builds credibility & client focused
  • Makes relationships count
  • Strategic and critical rigour and viewpoint
  • Quality decision making
  • Commercial

For more info and how to apply please use the following link - https://dentsuaegis.wd3.mywork...