The Role
We are delighted to announce Zenith, a part of Core, are hiring a Client Manager!
Overview
This role assumes responsibility for managing media campaign activity for multiple client accounts. The role will also act as a point of contact for clients surrounding the day-to-day account management activity. It requires the use of media planning tools, the effective management of the media planning processes, excellent attention to detail and time management to ensure best in class delivery on behalf of the media team for clients. It also requires strong collaboration and communication with the wider organisation across the Central Teams to ensure that delivery is to the highest standards. A strong working relationship with colleagues, particularly the Channel Planning and Investment teams, is a crucial element of this role.
Responsibilities / Key Performance Indictors (KPIs):
The role of Client Manager assumes the responsibility for media plan development for all clients within their team. This means the coordination of Central Teams within Core to produce the media plan that is delivered to clients. Included in this is the use of tools to power the media planning process. This role is central to the efficient and effective running of the day-to-day client service including ownership and actualisation of media plans, monitoring of POs, timely and accurate billing, creating presentations of competitor insights, ideation and working with the team to deliver innovation. The client manager will work closely with the Channel Planning and Investment teams, will manage the delivery of the media plan, and will ensure that it is aligned with the overall media rationale.
This will all be delivered accurately and by adhering to processes as outlined in our ways of working. KPIs will include unbilled %, efficient resolution of media queries, and “Delivery” client service scores in the annual RADAR service review.
Your profile
- 2-4 years’ media experience with proven track record. Knowledge of the digital
- disciplines would be beneficial
- Excellent working knowledge of Microsoft Office, in particular Excel and PowerPoint
- Experience with 3rd party tracking (DoubleClick) is preferable
- Experience in managing large scale, complex media campaigns is essential
- Previous experience with relevant marketing tools
- Person Specification
- Be a confident communicator
- Excellent interpersonal skills – ability to build strong relationships with clients
- Display the ability to think creatively and innovatively
- Very knowledgeable on all media – ideally an expert on at least one medium
- Possess good presentation skills – assist in presenting insights to clients
- Good listener - ability to understand client’s objectives
- Exceptional attention to detail
- Understands the importance of upskilling
- Highly organised individual that can manage multiple client projects and the overall
- delivery of the work
- Understands and appreciates the benefit of processes
- Can think on their feet to make the right decision quickly
- Be responsive to requests
Why us?
- Flexible and hybrid working model
- 24/7 access to professional development through LinkedIn Learning along with career progression and mentoring
- The opportunity to work across a huge range of clients within so many different categories from sport, retail, food and drink, to alcohol, insurance, banking and so much more
- 21 days annual leave plus a day off on your birthday, company closure days at Christmas and early finish on bank holiday Fridays
- A company culture that promotes work-life balance
- Family-focused benefits including paid maternity and paternity leave as well as maternity phase back program, fertility treatment supports and paid pregnancy loss leave
- Access to mental health and well-being programs including paid health insurance for you and your dependents under 18
- Professional financial advice; employer contributory pension and life assurance
- Make a difference by joining our D&I, CSR, Green, Social or Great Place to Work committees; you’ll get an extra days leave for your efforts.
- And lots more …
OUR COMMITMENTS
Our industry relies on creativity and innovation – these are skills that are not bound by gender, race, ethnicity, religion, sexual orientation, membership of the Traveller community, marital or family status, disability, age, socio-economic background, or any other attributes. Core is committed to diversity in its workplace and is proud to be an equal opportunity employer. We are also committed to providing reasonable accommodations to all applicants. If you need reasonable accommodation for any reason at any part of the interview process, please contact us and let us know the nature of your request and we will do our best to help.
Salary Range
€33,000 - €44,000 DOE