Vizeum is a leading media agency in Ireland and part of a global network. We work with some of the country’s best loved brands including Energia, Permanent TSB, IKEA, The AA, Littlewoods, Denny, Dairygold and RTÉ. With these great brands, we undertake a range of work, which includes the developing of data strategies, brand consultancy, digital marketing, content marketing and the development of social strategies as well as the traditional functions of planning and buying of all media.

Job Title: Account Manager

Job Description:

Purpose of the Role:

Own the media implementation process and act as coordinator to deliver a range of media services in an organised way to clients. Role model the behaviours and decision-making capabilities required to enable collaboration across teams, specialists and brands.

Your Main Areas of Responsibility & Accountability:

Client Planning

  • Receive client briefs and translate client brief into detailed internal brief (using CCS Planner) which is used to brief all Dentsu specialist areas: AV, Offline, Display, Paid Social, PPC, Partnerships clients are meeting their profitability targets.
  • For some clients, be the main contact with specialists as they ask questions around the brief.
  • For some clients, collate the specialist media plans into an overall composite plan with accompanying rationale (client presentation if relevant). Liaise with all specialists to ensure all media plans are accurate.
  • For some clients, oversee any changes of strategy and media plan between client and specialists

Client Management

  • For some clients, be the main point of contact for clients and have the ability to understand client requirements, assess if it is within scope (liaising with BD if required), and decide the most effective way to answer the question.
  • Be able to answer client questions on all specialist areas (PPC, Display, Paid Social, AV, Partnerships) and only involve specialists with clients when there is a real need to do so.
  • For some clients, manage PCA process – delivering a PCA to the client, working with your direct team (AM, AE) and all specialists.
  • Deliver client updates, review of competitive activity
  • Set up MX code for all relevant media including PO numbers
  • Send non- costed plans to creative agency and be the liaise with clients if there are any issues with creative availability
  • Send client team confirmation that campaigns are live
  • Reconcile MX v PO v media plan amounts
  • Construct client PCA’s and competitive reviews

Team

  • Ensuring that the AE direct reports are skilled up and supporting with up-skilling as required

Operational Finance

  • Responsible for accurate and timely invoicing to our clients.
  • Ensure media plans match MX and invoices are accurate

What You’ll Produce:

  • Detailed media briefs to specialists
  • Check specialist media plans and create composite media plans
  • Accurate financial reporting
  • Strategy presentations (working with client director and Business lead

The Decisions You’ll Make:

  • Client briefing (and in some cases strategy) with all media channels

Your Measures of Success:

  • Feedback on briefing process
  • Media Plan accuracy
  • Invoice accuracy
  • Client Satisfaction: TRR scores
  • Client formal feedback scores for PRIPs
  • Award entries

The Knowledge & Skills Needed:

  • The ability to write a clear and detailed brief
  • Ability to project manage as internal briefs move through the organisation
  • Strong excel skills
  • Strong attention to detail
  • Influential
  • Courageous
  • Builds credibility & client focused
  • Makes relationships count
  • Strategic rigour and viewpoint
  • Quality decision making
  • Commercial
  • EQ & IQ
  • Ability to cut through data and identify actionable insights
  • A passion for continuous learning; including developments in media, tech & digital, whilst learning about new client sectors

The Experience & Qualifications Needed:

  • Some experience of managing teams
  • Experience of working with and managing clients
  • Managing planning processes
  • Strong planning experience
  • Broad media experience
  • Strong knowledge of the digital media market a benefit

For more info and how to apply please use the following link - https://dentsuaegis.wd3.mywork...